Thank you for considering Modern Hill for all your Mid Century Modern Furniture purchases. We sincerely appreciate your business.
As a general rule, all sales by Modern Hill are final and we do not accept returns or refunds. The only exception to this rule would be in rare circumstances where we made a serious error when providing the product you ordered, in which case we always do our best to make it right so that you'll be happy and hopefully come back to us again and again in the future.
For most furniture items we sell, the price we charge includes getting the piece in what we call Restored Vintage Condition. That means the piece is permanently fixed upon purchase so it’s free of watermarks, chips or deep scratches with color loss, as well as thoroughly cleaned and any moving parts (if applicable, such as doors, drawers, etc) are tested for smooth function - all of this is done at no additional cost to you, but it will take a bit longer to ship than if you choose not to take this option.
During the restoration of your piece, we kindly ask for your patience and will be happy to provide you with a status report at any point during the process. Our restoration lead times vary depending on how busy we are at different times of the year, but generally speaking we try hard to ship within 4 to 6 weeks. Some unique pieces may take longer, but again, that is more of an exception than the rule.
The bottom line is we know how hard it is to purchase all the mid century furniture you need from multiple sources in different parts of the country and get them restored to your liking and shipped to your door at the same time, so we try to make all this as painless and worry-free as possible.
We keep you fully informed throughout the whole process - because we want you to be happy with your purchase and tell everyone how easy it is to buy real mid century modern furniture online without throwing their money away.
Barry Louks, Owner
Modern Hill Inc.